Acceptable Use Policy

Last updated: January 2025

Service Provider Information

Bookmarkjar
Tax ID (NIF): 514845678
Registered Address: Rua do Comércio, 100, 1200-080 Lisbon, Portugal
Email: [email protected]
Abuse Reports: [email protected]

1. Purpose and Scope

This Acceptable Use Policy ("AUP" or "Policy") governs your use of the Bookmarkjar bookmark management service ("Service"). This Policy is incorporated into and forms part of our Terms of Service.

By using the Service, you agree to:

Comply with this Policy at all times
Use the Service in a lawful and responsible manner
Respect the rights of other users and third parties
Follow all applicable laws and regulations

Violations of this Policy may result in account suspension or termination without refund.

2. Prohibited Activities

2.1 Illegal Activities

You may not use the Service to engage in or promote:

Criminal Activity:

Any activity that violates Portuguese, EU, or international law
Money laundering, fraud, or financial crimes
Identity theft or impersonation
Child exploitation or abuse (zero tolerance - immediate termination)
Terrorism, extremism, or violent criminal activity
Sale or distribution of illegal drugs or controlled substances
Trafficking of persons, weapons, or endangered species

Intellectual Property Violations:

Copyright infringement (see our DMCA Policy)
Trademark infringement or passing off
Patent infringement
Theft of trade secrets
Circumventing digital rights management (DRM)
Piracy or distribution of cracked software

Privacy Violations:

Unauthorized collection of personal data (doxxing)
Sharing others' private information without consent
Stalking or harassment
Voyeurism or non-consensual intimate content

2.2 Harmful or Abusive Behavior

You may not use the Service to:

Harass or Threaten:

Harass, bully, or intimidate other users
Make credible threats of violence
Engage in hate speech or discrimination based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics
Coordinate harm against individuals or groups
Encourage or incite violence or self-harm

Spam and Manipulation:

Send unsolicited bulk messages or spam
Use the Service for phishing or social engineering
Create fake accounts or impersonate others
Manipulate or abuse voting, rating, or ranking systems
Engage in coordinated inauthentic behavior

Malicious Content:

Upload, share, or distribute malware, viruses, or malicious code
Distribute ransomware or spyware
Host phishing pages or scam content
Create or share exploits or zero-day vulnerabilities for malicious purposes

2.3 Service Integrity and Security

You may not:

System Abuse:

Attempt unauthorized access to our systems, servers, or networks
Probe, scan, or test vulnerabilities without authorization
Bypass authentication or security measures
Access other users' accounts without permission
Interfere with or disrupt Service operation
Overwhelm our infrastructure (DoS/DDoS attacks)

Reverse Engineering:

Reverse engineer, decompile, or disassemble the Service
Extract source code or proprietary algorithms
Create derivative works without authorization
Remove or modify copyright notices or security features

Automation Abuse:

Use bots, scrapers, or automated tools without authorization
Create accounts through automated means
Circumvent rate limits or usage restrictions
Use the Service for cryptocurrency mining
Employ the Service in automated trading or arbitrage systems

Account Violations:

Share account credentials with others
Create multiple accounts to evade restrictions or bans
Sell, transfer, or rent your account
Use the Service if you're under 18 years of age
Provide false information during registration

2.4 Content Restrictions

You may not save, share, store, or distribute content that:

Illegal Content:

Is illegal under Portuguese, EU, or applicable international law
Promotes illegal activity or provides instructions for criminal acts
Violates export control or sanctions laws
Contains child sexual abuse material (CSAM) - zero tolerance

Harmful Content:

Contains graphic violence or gore (except news/educational context)
Glorifies or encourages violence, terrorism, or self-harm
Is hateful, discriminatory, or incites violence against protected groups
Contains non-consensual intimate imagery
Exploits or sexualizes minors in any way

Adult Content:

Pornography or sexually explicit material
Adult content involving minors (zero tolerance)
Non-consensual sexual content

Misleading Content:

Deliberate misinformation intended to cause harm
Fraudulent schemes or scams
Fake news designed to manipulate or deceive
Impersonation or identity fraud
Misleading medical or health information that could cause harm

Harmful Code:

Malware, viruses, trojans, or worms
Exploit code or hacking tools (unless for legitimate security research with authorization)
Keyloggers, spyware, or surveillance software
Command and control (C2) infrastructure

2.5 Third-Party Integration Abuse

When using integrations with Twitter/X, GitHub, Reddit, Instagram, or YouTube:

You Must:

Comply with each platform's Terms of Service and policies
Have proper authorization to access and sync content
Respect rate limits and API restrictions
Only sync content you have rights to access

You May Not:

Scrape or bulk download content in violation of platform terms
Use integrations to evade platform-specific bans or restrictions
Abuse OAuth permissions or access tokens
Sync content from accounts you don't own without permission
Violate platform-specific content policies
Use integrations for data mining or surveillance

2.6 AI Feature Abuse

When using AI-powered features (tagging, summarization, chat):

You May Not:

Attempt to manipulate or "jailbreak" AI models
Use AI features to generate illegal content
Abuse AI features to generate spam or misleading content
Reverse engineer AI model behavior for malicious purposes
Use AI features in a way that violates OpenAI or Google AI policies
Attempt to extract training data or proprietary information
Use AI outputs to harm, harass, or deceive others

Remember:

AI-generated content may be inaccurate - verify important information
Do not rely on AI for medical, legal, or financial advice
AI features are subject to usage limits based on your plan

2.7 API Abuse (Pro Plan)

If you have API access, you may not:

Commercial Violations:

Resell or redistribute API access
Use the API to create competing services
Sublicense API access to third parties
Use the API for services that harm our business interests

Technical Abuse:

Exceed rate limits or attempt to circumvent them
Make excessive requests that impact Service performance
Use the API for unauthorized bulk operations
Cache or store data in violation of our terms
Use the API in ways not documented or authorized

Security Violations:

Share or expose API keys publicly
Use compromised or stolen API keys
Attempt to access data beyond your authorization
Use the API to probe for vulnerabilities

2.8 Resource Abuse

You may not:

Use excessive storage or bandwidth that impacts other users
Create an unreasonable number of bookmarks to abuse free tier
Use the Service for backup or archival beyond normal use
Host large files or media not related to bookmarks
Use the Service as a CDN or file hosting service
Engage in activities that generate excessive costs for us

3. Subscription and Payment Conduct

3.1 Free Plan Users

Free plan users must:

Use the Service for personal, non-commercial purposes only
Respect monthly limits (100 bookmarks/month, 1,000 lifetime)
Not create multiple accounts to evade limits
Not abuse the 7-day grace period

3.2 Pro Plan Users

Pro plan users must:

Maintain valid payment information
Not dispute legitimate charges (chargebacks for valid services may result in termination)
Use API access responsibly within rate limits
Not share Pro features with non-Pro users through workarounds

3.3 Payment Fraud

You may not:

Use stolen credit cards or fraudulent payment methods
Dispute valid charges to obtain free service
Abuse trial periods or promotional offers
Use VPNs or proxies to evade regional pricing
Share payment methods across multiple accounts

4. Data and Privacy Conduct

4.1 Your Responsibilities

You are responsible for:

Keeping your password secure and confidential
All activity under your account
Ensuring bookmarked content complies with this Policy
Respecting privacy of content you sync from integrations
Not sharing sensitive data that could harm others if leaked

4.2 Personal Data

You may not:

Collect or store others' personal data without consent and legal basis
Scrape contact information from third-party platforms
Use the Service for surveillance or monitoring without authorization
Share others' private information (doxxing)
Use the Service to build databases of personal information

4.3 Data Export

You may:

Export your own data at any time
Use data export for backup or migration purposes

You may not:

Export data to violate this Policy
Use exported data for spam or harassment
Share exported data containing others' private information

5. Enforcement and Consequences

5.1 Monitoring and Detection

We reserve the right to:

Monitor usage for compliance with this Policy (automated and manual)
Investigate suspected violations
Use AI and automated systems to detect violations
Review reported content and accounts
Cooperate with law enforcement investigations

Note: We do not generally monitor private bookmarks, but we may investigate if we receive reports or detect automated abuse.

5.2 Enforcement Actions

Violations may result in:

Warning:

First-time minor violations
Email notification with explanation
Opportunity to remedy the violation

Temporary Suspension:

Repeated minor violations
Moderate violations that can be remedied
Duration: 7-30 days depending on severity
Account access restored after review

Permanent Termination:

Severe violations (illegal content, CSAM, violence)
Repeated violations after warnings
Security threats or hacking attempts
Fraud or payment abuse
No refund provided for paid subscriptions

Legal Action:

Criminal activity will be reported to authorities
Civil action for damages caused by violations
Cooperation with law enforcement investigations
DMCA counter-notifications for copyright claims

5.3 Appeal Process

If your account is suspended or terminated:

Review the violation notice sent to your email
Contact us at [email protected] within 14 days
Provide explanation and evidence if you believe the action was in error
Wait for review (we will respond within 5 business days)

Note: We have final discretion on enforcement decisions. Decisions for severe violations (CSAM, violence, fraud) are typically final and non-appealable.

5.4 Data Deletion

Upon termination for violations:

Your account will be immediately suspended
You have 7 days to export your data (if violation is not severe)
Data will be deleted after 30 days
We may retain logs and evidence for legal purposes

For severe violations (CSAM, terrorism):

Immediate termination with no data export period
Evidence preserved for law enforcement

6. Reporting Violations

6.1 How to Report

If you encounter content or behavior that violates this Policy:

Email: [email protected]

Include:

Your contact information (name, email)
URL or bookmark ID of violating content (if applicable)
Description of the violation and which section of this Policy
Screenshots or evidence (if available)
Date and time of discovery

Response Time: We aim to review reports within 24-48 hours. Urgent reports (CSAM, violence) are prioritized.

6.2 DMCA Copyright Claims

For copyright violations, use our DMCA process:

Email: [email protected]

See our Terms of Service for full DMCA requirements.

6.3 Law Enforcement

If you are a law enforcement officer:

Email: [email protected]

We respond to valid legal requests in accordance with Portuguese and EU law.

6.4 False Reports

Submitting false or malicious reports may result in:

Warning for first-time offenses
Account suspension for repeated false reports
Legal action for intentional harm or harassment

7. Specific Use Cases

7.1 Permitted Uses

Examples of acceptable use:

Saving articles, videos, and web content for personal reference
Organizing research materials for work or study
Curating content collections within legal and ethical bounds
Using AI features to organize and summarize your bookmarks
Syncing bookmarks from your social media accounts
Using API for personal productivity tools (Pro users)
Sharing public bookmark collections
Educational and research purposes (within legal bounds)

7.2 Prohibited Uses

Examples of violations:

Saving pirated movies, software, or music
Bookmarking phishing sites or malware
Creating spam link collections
Storing illegal content (CSAM, terrorist material)
Using the Service to coordinate harassment campaigns
Bulk scraping competitor websites
Using API to create a competing bookmark service
Abusing integrations to evade platform bans
Creating multiple accounts to exceed free plan limits

8. Geographic and Legal Restrictions

8.1 Sanctions Compliance

We comply with EU and international sanctions. You may not use the Service if you are:

Located in a country subject to EU or US sanctions
Listed on any sanctioned persons or entities list
Acting on behalf of a sanctioned entity

8.2 Age Restrictions

You must be 18 years or older to use the Service. If we discover users under 18, we will immediately terminate their accounts.

8.3 Export Controls

You may not use the Service to:

Export data to sanctioned countries
Facilitate export control violations
Share technology subject to export restrictions

9. Changes to This Policy

9.1 Updates

We may update this Policy from time to time. When we make changes:

For Material Changes:

We will notify you via email at least 30 days in advance
We will update the "Last updated" date
We will provide a summary of changes

For Minor Changes:

We will update the "Last updated" date
Continued use constitutes acceptance

9.2 Your Options

If you do not agree to updated Policy terms:

You may cancel your subscription without penalty during the notice period
You must stop using the Service
You have 30 days to export your data

10. Relationship to Other Policies

This Acceptable Use Policy works together with:

Terms of Service: Legal agreement for Service use
Privacy Policy: How we collect and use your data
Refund Policy: Subscription refund terms

In case of conflict, the Terms of Service take precedence.

11. Interpretation

"You" and "your": Refers to the user of the Service
"We," "us," and "our": Refers to Bookmarkjar
"Service": The Bookmarkjar platform, including web app, browser extension, and API
"Content": Bookmarks, URLs, metadata, and user-generated data

This Policy applies to all users regardless of subscription tier (Free or Pro).

12. Contact Information

For questions about this Policy:

General Inquiries: [email protected]
Abuse Reports: [email protected]
DMCA Claims: [email protected]
Support: [email protected]

Postal Address:
Bookmarkjar
Rua do Comércio, 100
1200-080 Lisbon, Portugal

Response Time: We aim to respond to all inquiries within 5 business days.

By using the Service, you acknowledge that you have read, understood, and agree to abide by this Acceptable Use Policy.